Which system is referred to as a Management Support System (MSS)?

A Management Support System (MSS) is specifically designed to assist in the decision-making process within an organization. This type of system provides relevant information, analyzes data, and aids managers in making informed decisions based on various inputs and analyses. Its primary purpose is to enhance the quality of decisions by offering tools and data that can be crucial for strategic planning, problem-solving, and operational management.

In contrast, systems focused on managing employee tasks or customer relationships cater to specific operational needs rather than decision-making support at a managerial level. A system integrated with data across business areas, while valuable for providing comprehensive insights, does not necessarily focus exclusively on supporting management decisions as an MSS does. Therefore, the distinguishing feature of a Management Support System is its role in facilitating and improving managerial decision-making processes, which aligns perfectly with the correct choice.