Which of the following is a disadvantage of End User Computing?

The correct answer identifies a significant disadvantage of End User Computing: the lack of documentation. In environments where end users create and manage their own applications and data systems, there often isn't a formalized documentation process. This can lead to difficulties in understanding how systems work, what processes are in place, and how to troubleshoot issues when they arise.

Lack of documentation can hinder collaboration, especially when new team members join or if a user who created a system leaves the organization. It creates challenges in maintaining the system over time, as there may be little to no record of the design decisions, data structures, or code logic. This situation can result in inefficient use of resources and additional costs in terms of time and effort required to understand or rebuild the necessary context around the computing solutions developed by end users.

In contrast, enhanced testing procedures, high levels of user satisfaction, and quick turnaround on projects are generally regarded as advantages of End User Computing. These benefits contribute to faster development cycles and increased engagement from users, which can improve the responsiveness of the IT services to meet user needs. However, without proper documentation to support the benefits, the disadvantages can lead to long-term issues in system maintenance and support.