When introducing a New Informational System, what are two key components to ensure success?

The success of a new informational system heavily relies on effective documentation and comprehensive training. Documentation serves as a critical resource that outlines system functionalities, processes, and user guidelines. Well-structured documentation allows users to understand how to interact with the system, troubleshoot common issues, and maximize the system's capabilities. This resource can include user manuals, technical specifications, and quick reference guides that facilitate smoother adaptation to the new system.

Training complements documentation by equipping users with the necessary skills to effectively utilize the new system. It ensures that users are not only familiar with the theoretical aspects but also adept at navigating the practical applications of the system. Structured training sessions can help address any system-related inquiries, reinforce best practices, and ultimately foster user confidence and productivity.

Together, these components significantly enhance user acceptance and optimal usage of the system, thereby contributing to its overall success and effectiveness within the organization.