What is the primary goal of Knowledge Management Systems?

The primary goal of Knowledge Management Systems (KMS) is to facilitate collaboration and information sharing. KMS are designed to capture, distribute, and effectively use knowledge within an organization. By encouraging collaboration among employees, these systems enable individuals to share insights, experiences, and expertise, thereby enhancing overall productivity and innovation.

This focus on collaboration and sharing helps organizations leverage their collective intelligence, improve problem-solving capabilities, and foster a culture of continuous learning. As employees interact within the system, they can contribute their knowledge and access information created by others, which ultimately leads to more informed decision-making and a more agile organizational environment.

In contrast, the other options focus on specific business operations or functions that don't encompass the broad objectives of KMS. For example, processing financial transactions, supporting decision-making through data analysis, and tracking inventory levels are all vital tasks but do not directly align with the overarching purpose of promoting knowledge sharing and collaboration across an organization.