What does Technical Quality refer to in the context of the BPR process?

Technical Quality in the context of the Business Process Reengineering (BPR) process specifically relates to the system's performance in executing technical tasks. This encompasses various technical metrics such as system reliability, efficiency, responsiveness, and accuracy in handling operations. When evaluating a system's technical quality, one focuses on how well the technology meets its designed specifications and performs its intended technical functions.

In a BPR initiative, organizations often aim to enhance the technical aspects of their systems to improve overall performance and outcomes. This ensures that the processes supported by technology can perform at optimal levels, thereby facilitating smoother operations and achieving strategic business goals. Thus, the emphasis on technical tasks ties directly into how well the new or restructured processes can be executed through technology, making it a key component of assessing quality within BPR efforts.