What does BPR primarily aim to reduce aside from costs?

Business Process Reengineering (BPR) is primarily focused on improving the efficiency and effectiveness of an organization's processes. One of the main goals of BPR is to streamline operations and reduce unnecessary workloads, which often translates to minimizing the amount of paperwork involved. By reducing paperwork, organizations can eliminate redundancies, enhance communication, and facilitate quicker decision-making processes. This approach not only leads to cost savings but also improves overall operational agility.

While BPR does involve restructuring how tasks are carried out, its emphasis on reducing paperwork helps in achieving a more straightforward and efficient workflow. The elimination of excessive documentation allows employees to focus on value-adding activities rather than being bogged down by administrative tasks. This focus on reducing paperwork is critical in driving the success of BPR initiatives and achieving significant improvements in process performance.