OAS systems are classified under which Systems Level?

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OAS, or Office Automation Systems, are primarily designed to support a wide range of office activities, such as document creation, scheduling, communication, and data management. These systems enhance productivity by automating various administrative tasks that employees handle on a daily basis.

Classifying OAS within the Knowledge Level is appropriate because these systems enable users to create, manage, and disseminate knowledge within an organization. They provide tools for information-sharing, which bolsters the decision-making process by facilitating a higher level of collaboration and communication among employees. By doing so, OAS contribute to the organization's intellectual capital and streamline workflows that revolve around knowledge exchange and utilization.

In contrast, other system levels mentioned focus on different aspects of overall business operations. The Strategic Level typically involves long-term planning and decision-making processes that align with the organization’s overall goals. The Management Level deals with monitoring and controlling operations and providing information necessary for tactical decisions. The Operational Level focuses on day-to-day activities required for running the organization efficiently. These distinctions clarify why OAS, being centered around knowledge management and information dissemination, fit best under the Knowledge Level classification.

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